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About Heartinternet
Hundreds of thousands of customers rely on us every day to power their websites, emails, applications and much more. Our customers span a wide range of individuals and businesses from bloggers, freelancers and agencies to large national companies with complex requirements. We understand how important reliable web hosting is to the success of any website, no matter how big or small, and we take that responsibility very seriously. We back up all of our products and services with great prices and 24x7 support from our entirely UK based expert support team who provide some of the fastest response rates in the web hosting industry.
If you'd like to find out more about us, take a look at what make us different,see the awards we've won over the years,and meet the team
24x7 UK Support :
We only employ the most able support staff who are genuinely enthusiastic about the industry and thrive in our highly technical environment. Based in our UK offices, our support team consists of skilled, approachable professionals who know all our systems and services inside out and can resolve any question regardless of its complexity. Our bespoke tools, control panels, support database and other features are so comprehensive and intuitive that 94% of our customers never even need to contact our support team – but you can always rely on them if you need a helping hand.
We listen to our customers :
We encourage customers to actively provide feedback on all aspects of our products and services, from individual support staff ratings to new features and improvement suggestions. It's the best way to ensure we're always at the forefront of innovation and meeting customers' business needs on a practical level.
We focus not only on encouraging customers' ideas, but acting on them. Since our launch we've made over 3,000 product tweaks, upgrades and launches thanks to customer feedback.
We're always evolving
As long as the internet continues to evolve, so will we. We never stand still; we're always investing in our services and platforms to ensure they maintain their reputation for being industry-leading and our customers can use all the latest software and technologies needed for their websites.
Reliability, speed and security
Your choice of web host has a huge influence on the performance of your website(s). Page load speeds, uptime, security and support are all directly impacted upon by how well your web host performs. Our web hosting platform is fully load balanced, which means our customers’ websites are never reliant on one single server and are not slowed down by spikes in traffic.
Questions?
If you have any questions about us or our products we’d love to hear from you, so get in touch! We're also very active on social media, so feel free to say hi on Twitter, Facebook or in Google+.
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